FAQs

FirstService Residential manages The Villas at Hunton Park. Please see their address and phone number on the bottom of this documentation. Their normal business hours of operation are Monday through Friday, from 8:30 AM to 4:30 PM.

Yes, clubhouse reservations are for the main clubhouse only. Check our Calendar for reservations.

Yes, please submit a Request to Lease using this as the primary method:

1. Please visit our website at https://www.thevhp.cc

2. Click our Request Portal link

3. Select Request to Lease, fill out the form, and then click Send.

Note: You may review our Declaration, Article VI, 6.9.2 - Leases. Also see our Owner Member's Handbook under "A. Specific Rules", rule number "11. Condominium Unit Re-Sales". The Owner Member's Handbook is a direct link on our website, but you may find it and other "Governance and Policy Documents" via our website, under our Community Documents.

Effective August 1, 2026, FirstService Residential (FSR) officially took over as the new management partner for The Villas at Hunton Park. 

Payments will be due on the first of each month. A late fee of $25.00 will be applied to any assessment payment received after the 10th of the month it is due. 

You may use the FSR ConnectResident portal to set up recurring automatic e-check (ACH) drafts (via ClickPay with no additional fee), and check your account balances. One-time ACH and credit card ClickPay payments are also an option for a small convenience fee.

Owners will receive a billing statement that includes the payment mailing address and their account number. If you did not receive a communication from FirstService Residential with your new account number, please call them at (800) 870-0010. Please be sure to include this account number on all mailed payments to ensure they are applied correctly and without delay. If you pay through your bank, use this information to set it up.

Ensure you have Joined our VHP Google Group which gives you "Viewer" access to our community documents. Then, see our Governance and Policy Documents for our latest Master Policy - Certificate of Liability Insurance. 

Request documents and certificates here: https://www.fsresidential.com/corporate/order-documents-certificates/

If you require further assistance:

1. Please visit our website at https://www.thevhp.cc 

2. Click our Request Portal link

3. Select Questions or suggestions for the management company and/or board of directors, fill out the form and then click Send.

See the "Maintenance & Service Responsibility Chart" in our Owner Member's Handbook. This handbook may be found on both the main menu and main page of our website and under our Community Documents.

Before you begin any exterior modifications on your home, please review your Owner Member's Handbook. Then, submit an Architectural Request using this as the primary method: 

1. Please visit our website at https://www.thevhp.cc 

2. Click our Request Portal link

3. Select Architectural Request, fill out the form and then click Send.

Please provide as much detailed information as possible, for example:

• Complete description (photos/drawings) as to construction design, materials (types & sizes), and color/finish.

• Plot Plan with proposed modification(s) to approximate scale with dimensions.

• Floor Plan, Elevation, Section Drawing (i.e. footings).

• Copy of County Building Permit (if applicable).

For questions or if your key does not work, please contact the Glen Allen USPS Post Office at:

(804) 270-5573

If you need a key, take proof of your residency for example, your driver's license and a copy of your utility bill, when you go visit the Glen Allen Post Office at:

4990 SADLER PL
GLEN ALLEN, VA 23060-9998

There is a fee associated with getting a new key. The Post Office will be able to tell you the amount required for the key.

1. You can find the "Building Maint Schedule by Settle Date" on our Google Drive if you join our Google Group here: Join for Communications and Documents
   
   Then, the file mentioned above will be under the "Schedules" folder in our Community Documents.
   
   

2. We also have maps on our website, depicting this:

• Power Wash & Painting Schedule Map (By Year)

• Roof Replacement Schedule Map (By Year) 

1. Navigate to: https://cvwma.com/programs/residential-recycling/ 

2. Click on the link on that main page where it states "Use the web tool for these self-service options"

3. Select Henrico, type your address, then click "SEARCH".

4. Click "New Service Request"

5. Click "Report Missed Pickup", "Need a Recycling Cart?", or "Request Calendar"

6. Fill out the request details.

7. Click "Submit Request"

Note: It appears you can follow steps 1-3 above to check on the status of a previous request.

You may ask your question using the preferred method below:

1. Please visit our website at https://www.thevhp.cc 

2. Click our Request Portal link

3. Select Questions or suggestions for the management company and/or board of directors, fill out the form and then click Send.

Note: Alternatively, you may contact our community manager at (804) 378-5000.

Look on your water bill for your water meter number. Your water meter is inside its own manhole at one end or the other of your entire building. Each unit has one. It should have a water meter number on it at the gauge cover or elsewhere. If the licensed plumber cannot identify your water meter, call Henrico Utilities via the information on your bill.

Yes, unless there is damage to the fixture; however, see the "Maintenance & Service Responsibility Chart" in our Owner Member's Handbook for the breakdown of responsibilities. This handbook may be found on our website's menu and under our Community Documents. 

As of January 2023, the maintenance chart in our handbook states:

Owner: Repair and replacement of photocell, wiring, GFI switch, and light bulbs (use “soft white” colored bulbs).

Association: Maintenance, repair, and replacement of lamp fixture and pole only.

Some troubleshooting steps (perform at your own risk):

1. Ensure your GFCI receptacle and/or your breaker has not tripped. If so, reset them.

2. Check and/or replace the bulbs (be careful not to damage your fixture). 

3. Have an electrician check and replace if needed:

   1. Automatic Dusk to Dawn Photocell (Amazon)

   2. GFCI Receptacle

   3. Breaker

   4. Wiring

Amelia Overhead Door
For Service Call
(804) 561-5979
https://www.ameliadoor.com/ 

See our Handbook for architectural guidelines and the maintenance and service responsibility chart for more information. 

Per https://henrico.gov/services/application-for-fireworks-permit/:

Henrico Fire suggests parents teach their children to leave fireworks to the professionals. Henrico County prohibits the sale, possession, or use of fireworks including sparklers. 

• Exceptions include road flares and paper caps containing no more than .25 grams of explosive content.

• Possession of fireworks in Henrico is a Class 1 Misdemeanor punishable with up to $2500 fine and up to one year in jail.